VIP accompaniment
Dedicated accompaniment aligned with your guest categories, protocol, languages and schedule.
The arrival experience
WHITE GLOVE · BY RIZI ELITE
A remarkable occasion.
Personally managed.
Be present for the moments that matter. We take care of the invitations, the arrivals, and every guest in between.
Prepared with care. Supervised throughout. Delivered on site.
Your occasion, our full attention
What is Rizi White Glove?
Rizi White Glove is a managed guest-experience service combining Rizi’s event platform with a dedicated delivery team. We coordinate invitations, guest responses, reception and reporting, from the first approved message to the final attendance summary.
38+
Events hosted and managed with Rizi
30+
Occasions through White Glove services
One dedicated team
From invitation to closeout.
The details that make the difference.
Build your service around the support you need. Your proposal confirms the team, deliverables and arrangements for your occasion.
01Dedicated project management
One project lead for kickoff, the delivery schedule, design approvals and coordination. An entrance plan connects guest categories, reception and your event protocol.
02Branded event pages & invitations
A dedicated event page, registration or RSVP flow, invitation artwork and approved message templates. Your identity stays consistent from the invitation to the QR pass.
03Guest-list preparation & RSVP
We validate the supplied guest list, prepare guest categories, track responses and coordinate agreed follow-ups. Your team receives clear progress updates before the event.
04Email & WhatsApp campaigns
Client-approved invitations and reminders, coordinated across email and WhatsApp. Campaign scope, delivery schedule, languages and follow-up rounds are agreed in advance.
05QR passes & access categories
Guest QR passes and ticket permissions configured around your categories. Reception staff verify arrivals and direct guests according to the agreed entrance plan.
06Reception & guest welcome
Trained reception and check-in personnel for the agreed event shift. A prepared team handles welcome, verification and guest direction, with operational supervision on site.
07Technical readiness & rehearsal
Event configuration, device and QR checks, staff briefing, venue walkthrough and operational rehearsal. Backup preparation and recovery arrangements are agreed for the event.
08On-site operations & support
An operations manager and Rizi specialists coordinate reception, handle operational escalations and support the digital guest journey throughout the agreed service hours.
09Live attendance & final reporting
Live attendance visibility and agreed progress snapshots during the event. Afterwards, we reconcile guest records and deliver an attendance summary and agreed data handover.
Every stage. Considered with care.
You approve the direction. Your project lead coordinates the delivery.
Before the occasion
01Prepare every touchpoint.
We agree the guest journey, prepare your event identity and list, coordinate invitations and follow-ups, and brief the team before the venue walkthrough and rehearsal.
At every arrival
02Welcome with confidence.
Reception and technical teams work together on QR check-in, guest direction, category verification and live attendance, with an operations lead supervising the floor.
After the final guest
03Bring every detail together.
We reconcile attendance, prepare the agreed guest records and final report, then review the delivery with your team.
For the moments that need more.
Optional arrangements, tailored to your guest programme and agreed in your proposal.
Telephone invitations
Personal invitation and confirmation calls, with agreed contact attempts and response reporting.
Additional event support
Extra staff, languages, shifts or event days, planned around your venue and expected attendance.
Your questions, considered.
What is included in White Glove event management?
The service covers digital guest management and reception: event pages, invitations, RSVP coordination, guest categories, QR check-in, trained reception, on-site supervision and reporting. Your proposal confirms the exact inclusions and staffing.
Can Rizi handle invitations and RSVP follow-ups for us?
Yes. We prepare approved invitation materials, coordinate email and WhatsApp campaigns, track responses and handle agreed follow-ups. Guest lists, wording, languages and campaign rounds are approved with your team.
Do you provide reception staff and technical support on site?
Yes. Trained reception and check-in personnel, an operations lead and Rizi technical specialists can be included in the agreed service. Staffing levels, shifts, devices and technical arrangements are confirmed in the proposal.
Can we add VIP accompaniment or telephone invitations?
Yes. Both are optional services. We agree your protocol, guest categories, languages, service hours and telephone contact attempts before delivery.
Is venue production or catering included?
White Glove focuses on the digital guest journey and reception. Venue production, catering, transport, security screening and AV are outside this service.
How is guest information handled?
Access is restricted to assigned personnel. Guest-data access, hosting, retention and handover requirements are agreed with your team before collection.
How do we request a proposal?
Share your event date, venue, expected guest count and the support you need through the brief below or WhatsApp on +966 53 966 0700. We will discuss your requirements and prepare a tailored proposal. Location, availability and scope are confirmed before commitment.
WHITE GLOVE · BY RIZI ELITE
Your next occasion. In considered hands.
A few details are enough to begin. Tell us about your occasion, and we’ll shape the guest experience around it.
Speak with the White Glove team
+966 53 966 0700